Protected Trust Services - As a UK tour operator, we have to comply with the 1992 Package Travel Regulations. This means if we sell a "package" (two or more elements of a holiday, say accommodation and transport) we have to offer our clients full financial protection.
We're proud to be members of Protected Trust Services - when you book a holiday with Bulgaria Bike Shipping your money is paid to PTS and held in a trust account until the tour is run. This means that in the unlikely event of us going bust, or if the tour is not as described, your money is safe and can be recovered.
Personal Helicopter recovery insurance Our terrain is so vast and remote that we offer it to our clients as a standard just in case. The insurance lasts for 1 year from the time of booking so you can use it on your next holiday in Bulgaria.
Safe in our hands. All our guides are mountain experts, with unique hiking skills and weather orientation, strength, endurance, excellent mechanics and basic first aid certification, backed with a great senses of humour. All our previous guests say the guides and terrain make this experience unparalleled and truly unique.